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AI Front Desk & Customer Care
Coming soonEcho, your AI Front Desk & Customer Care
Echo covers everything coming in. He answers your business line like a real receptionist, watches your shared inboxes and incoming texts, answers common questions, captures lead details, and books appointments straight onto your calendar — so nothing goes to voicemail or sits unread. Your own mailbox stays yours: Echo sorts it and drafts replies, but nothing sends without you.
Echo is in beta. Join the waitlist and you'll be the first to know — beta testers get launch pricing.
What Echo does for you
One hire covers the whole job. New skills are added to Echo as they launch.
Built and being tested
Coming soon
24/7 call answering
Answers your business line in a natural voice and never puts anyone on hold.
Texts & shared inboxes
Replies to incoming texts and shared inboxes, and drafts replies for you to approve.
Appointment booking
Books and reschedules straight onto your calendar during the call.
Customer support
Answers everyday service questions and hands anything sensitive to a person.
Review requests & replies
Asks happy customers for reviews and replies to every review that comes in.
At-risk customer alerts
Flags unhappy or quiet customers early so you can step in.
Included with Echo when they launch — no extra agent to hire. Usage-based work like calls may use credits.
Needs connected
- Phone number
- Calendar
- Mailbox
Echo works under his own identity at your company — his own mailbox or line on your domain. You can revoke access anytime.
Echo shows you the plan and waits for your approval before anything goes out. You see every message, every reply, and every booking.
Why it matters
62%
of calls to small businesses go unanswered. Echo picks up every one.
After hours
is when many customers call. Echo answers, books and takes messages all night.
Industry figures, commonly cited: 411 Locals small-business call study; Lead Response Management study (MIT / InsideSales); HubSpot sales research.
Questions people ask about Echo
How does an AI receptionist work?
Your business line forwards to Echo. He answers in a natural voice, greets callers as your company, answers common questions about your services and hours, captures the caller's details, and books straight onto your calendar. Every call is transcribed so you can read what happened.
Is an AI receptionist cheaper than an answering service?
Usually, yes. Live answering services typically bill per minute or per call and add up quickly. Echo is a flat $199 a month and never puts a caller on hold.
Will AI replace my receptionist?
For most small businesses Echo covers the calls nobody is free to answer — after hours, during jobs, and when the line is busy. Anything he can't handle is routed to a person with the details already captured.
Does Echo answer email and texts too?
Yes. He triages shared inboxes and incoming texts the same way he handles calls. Your personal inbox stays yours — he sorts and drafts, but nothing sends without your say-so.
